Terms Of Service

When you contract with a company to have precision machining done, it’s important to understand the terms of service in order to avoid any surprises. The first thing to look for is the turn-around time. How long will it take for the company to complete your project? The next thing to consider is whether or not the company offers a warranty on their work. If something goes wrong, will they be able to fix it free of charge? Finally, find out what the payment terms are. Will you need to pay in full upfront, or will the company allow you to make payments? By understanding the terms of service, you can be sure that you’re making the best decision for your needs.

Production time

Processing time depends on the complexity of your custom mold, and the quantity
Simple designs and smaller quantities are usually completed within 1 week.
Complex designs or larger quantities can take up to a month.
We will advise the estimated processing time before payment is made.

Quality Guarantee

Our products are made with high-quality raw materials and most of our completed custom products come with a one-year warranty.
For faulty products, we offer refunds or re-makes.
Damage caused by man-made causes is not guaranteed.
Fragile designs are not guaranteed.

Payment Method

For orders up to $1000
We support credit card payment, transfer, TT
For orders over $1,000
We accept the transfer of funds, TT.

For larger transactions, we accept 50% prepayment, with the remaining balance due before shipment.

Please contact us for any additional information you may need to know. We will be the first to give you an answer.